Company: Island Heat Tanning Spa

Job Title: Salon Manager

Job Description: A Manager supports growth and development of the salons.

Job Requirements: As a Manager you will be expected to perform daily responsibilities as well as maintain salon performance and meet sales goals. Duties include, but are not limited to:

Creating a “Selling Atmosphere”

• As an experienced team member, recognizing who may need help with their sales and being a coach to them
• Attributing to a positive team atmosphere with equal treatment to each employee
• Striving to become and industry expert
• Rallying the Team towards & Reaching Daily, Weekly, & Monthly Sales Goals

New Hire Training

• Provide complete and thorough training of new hires
• Incorporate and be an example of our mission statement:
• § “Enthusiastically provide a luxurious yet affordable Tanning Experience”
• Lead by Example
• Creating a Selling Atmosphere
• Creating Employee Engagement through Continuous Education

Inventory

• Monthly Inventory Reconciliation Count
• Compiling weekly reorder lists of supplies and product inventory
• Breaking down received orders and entering them into Sunlync inventory

Conflict Resolution

• Reconciling customer complaints whenever possible with “the client is always right” attitude
• When you feel the situation is out of your hands, transfer the client to an owner

Disciplinary Action

• Ability to carry out disciplinary action

Salon Cleanliness

• Equipment Maintenance
• Notifying Owners of Need for Replacements and fixing units
• Maintaining and supervising salon cleanliness and ensuring that the team is performing their daily shift duties
• Delegate extra cleaning duties to the team

Membership Maintenance

 Job Hours: 35 + Hours